A cut above the rest
At Solvix, we take great pride in separating ourselves from other companies. Our motto is Solving Today’s Problems with Tomorrow’s Technology. We take on new challenges and have thrown away the old, cookie-cutter approach. Here are a few reasons why we’re becoming the premier technology partner for businesses looking to save on costs and increase operating efficiency.
Experience
We are familiar with success — the Solvix team successfully completes over 15,000 orders per year. Our salesmen, customer service team, and support staff work with an international customer base of over 5,000 different customers each year. The countless challenges we have overcome in our diverse tenure have established an internal confidence in our strategies and a track record of results for our clients.
Logistics & Deployment
Solvix ships products from over 50 warehouses in the U.S. and delivers in one or two days to any location in the country. But we don’t stop there. Our international delivery provides quick solutions to our clients across the globe. In addition, we work with integration centers throughout the U.S. for our clients with special requests for CTO-built products. This partnership allows us to assist in asset tagging, imaging, staged deployment, and rollout of products.
Our distributors carry over 250,000 products for your office and technology needs. On top of it all, we receive free shipping anywhere in the Continental U.S., which our customers receive on all orders.
Relationships
Our strategic business partnerships allow us to provide special benefits to our clients. Special prices, demo units, road maps, onsite training and more are perks our client receives through our dealings. Clients looking for a more fulfilling relationship with their business technology provider need not look further. Our relationships give us advantages we can pass along to any business seeking computers, tablets, phones, servers, network equipment, printers, software, and much more.
Flexibility
Our staff has been trained to solve every customer request with a high level of respect and integrity. We believe in team work internally and with our customers.
We also provide the flexibility to support any finance needs for our clients. From summary billing, cost centers, credit cards and leasing, we can facilitate and support your needs no matter how complex the financial structure might be. We also have a few flexible programs to help our clients leverage other finance options.
We also provide great managed print service programs for your printer and copier fleets. We’re able to build programs and design the billing to meet your needs. Whether you want a cost per page, or one of our other programs, we can provide you the lowest pricing on these programs while providing you the reporting and billing that is needed to help support your operations and help desk needs.
Service
Our clients and customers don’t just get the products we sell — they get the service to back them up. From initial setup and configuration to in-depth troubleshooting, our technicians and support team have the experience and training to solve your complex technology challenges. Our extensive partnership network allows us to service any of the products we sell. Our extensive support team is comprised of sales executives who specialize in printer and copier fleet management. With over 15 years of experience working with each manufacturer, our team is prepared to handle any of your service requests.
Our service practices are the sum of our industry’s best practices, creating a premier customer service experience. Our service mantra comes down to transparency. We do not require our clients run an assessment of usage to provide adequate pricing, and we do not need to operate a Data Collection Agent on your server. Our tools and experience have helped us provide a value to our clients that is unmatched.
For service renewals and out of warranty services, please contact us for updated pricing.
Pricing
We operate on volume, not high margins. We leverage our partnerships and total sales volume to provide better rates and pricing for our customers. We purchase our products from the same wholesale distributors as other major office technology suppliers. While we buy at the same price, our volume and low overhead allow us to offer prices our competitors simply cannot match.
For Dell customers, Solvix is an excellent solution. We are an established Dell Partner Re-seller, meaning we can pass along additional savings from Dell that customers may not be aware of. When you choose Solvix, you aren’t just choosing savings — you’re choosing a bigger budget for your business’ other projects.
It’s All In The Fix
Solvix was founded on the idea to solve(fix) today’s technology challenges. We saw that business technology was rapidly evolving, presenting a unique set of complex challenges. It was clear to us: we needed a better solution. Today, we are driven by a sophisticated combination of talent, resources, and a steadfast commitment to deliver undeniable value.